Need some leads to manage?
Stop chasing work and let your perfect customers come to you, with Constructiv Digital’s effective marketing services. From website
builds and designs with
SEO-optimised content to
social media and
Google ads, we provide everything you need to get in front of the ideal audience.
Enlist integrated CRM services for accurate revenue attribution
After we build a class-leading construction website and promote it using paid media solutions, consider the efficiency of your business processes. Our expertise in integrating CRM systems like HubSpot and Pipedrive with your website will optimise the end-to-end sales cycle, attributing every lead generated through your online footprint to actual revenue.
How our CRM consultants can help improve lead management outcomes for your business
At
Constructiv Digital, we understand the importance of effective Customer Relationship Management in fostering business growth. If outdated processes are hindering your productivity, our CRM consultancy services will provide an 'always on' approach to client engagement, enabling precise ROI tracking and leveraging CRM systems to drive further revenue.
What we can do for your business using the power of CRM
If you’re ready to take your business to the next level you might be interested in learning more about the range of services and benefits we can provide using a Customer Relationship Management platform.
Email and marketing integration and automation
We integrate your email and marketing efforts into a CRM platform, ensuring targetted communication at scale with your customers based on their stage of buying intent.
Customer lifecycle management
From first contact to conversion, a CRM platform keeps a record of it all. Every single interaction is kept in the one place, and can be accessed quickly and easily at any time.
Data analysis and reporting
The data collected by a CRM platform can help to identify what is and isn’t working for you in your customer interactions and lead generation processes.
Optimisation of workflow and operational structures
Whether you want to reduce inefficiencies, optimise existing processes, or tear everything down and start from scratch, we can help you through every stage of the process.
Need some leads to manage?
Stop chasing work and let your perfect customers come to you, with
Constructiv Digital’s effective marketing services. From website
builds and designs with
SEO-optimised content to
social media and
Google ads, we provide everything you need to get in front of the ideal audience.
Clients we’ve helped with our CRM services
Frequently asked questions
What are CRM services?
CRM services provided by a CRM consultancy focus on helping businesses manage their interactions with current and potential customers by leveraging Customer Relationship Management (CRM) technology. These services typically involve evaluating a company's needs, implementing CRM software solutions tailored to those needs, and training staff to use the technology effectively. Expert CRM consultancy services also include ongoing support and optimisation of the CRM system to ensure it adapts to the changing needs of the business and its customers. The aim is to enhance customer satisfaction, improve sales efficiency, and ultimately drive business growth by better managing customer data and interactions.What is the most used CRM in Australia?
In Australia, Salesforce is often cited as one of the most widely used CRM systems due to its versatility and extensive functionality. It caters to a wide range of industries including construction, finance, healthcare, and more, offering tailored solutions through its comprehensive suite of tools. CRM consultancy services often recommend Salesforce for its robust analytics, marketing automation, and customer service capabilities. However, other CRMs like Microsoft Dynamics and HubSpot also have significant market presence and are chosen for their unique strengths in integration capabilities and inbound marketing, respectively. Businesses typically select a CRM based on specific needs, budget, and the scale of their operations, often with guidance from a CRM consultancy.What is a CRM consultant?
A CRM consultant is a professional who specialises in helping businesses implement and optimise Customer Relationship Management (CRM) systems. The role of a CRM consultant involves analysing a company's customer interaction processes, identifying areas for improvement, and recommending solutions that align with business goals. Experienced CRM consultants work closely with clients to tailor CRM systems that facilitate efficient sales management, customer service, and marketing automation, ensuring that the CRM tools are fully integrated into the business processes. They also provide training and support to ensure the CRM system is used to its full potential for maximum return on investment.How much does a CRM consultant cost?
The cost of hiring a CRM consultant can vary widely depending on the scope of the project, the consultant's expertise, and the specific needs of the business. Typically, CRM consultancy rates can range from $100 to $300 per hour. For larger projects, such as implementing a new CRM system across a multinational corporation, consultants might charge upwards of $10,000 to $50,000 for the entire project. Smaller businesses might find more cost-effective solutions through consultants who offer packages that include the basics of CRM setup and training. It’s important for businesses to carefully consider their specific requirements and seek quotes from various CRM consultancy services to find the best match in terms of value and expertise.What is CRM Consulting Services?
CRM consulting services are specialised advisory services that help businesses implement and maximise the utility of Customer Relationship Management (CRM) systems. These services typically encompass a broad range of activities including the initial assessment of a company's needs, selection of appropriate CRM software, customisation of the software to fit specific business processes, and integration with other business systems. Professional CRM consulting services also involve training staff on how to effectively use the CRM system, providing ongoing support and ensuring the CRM adapts to new business challenges and opportunities. The ultimate goal is to enhance business efficiency, improve customer relationships, and drive sales growth by leveraging advanced CRM solutions.